Skip navigation

Cancellation Policy

A full refund will be issued provided Open Learning and Educational Support receives a completed Drop Form at least 30 calendar days prior to the course start date.

A refund, less a $75.00 administration fee will be issued provided Open Learning and Educational Support receives a completed Drop Form within 29 days and up to the end of the second week of the course.

No refunds will be issued after the second week of the course.

Failure to take part in a course does not constitute notification of withdrawal and will result in forfeiture of the entire course fee.

Your course materials and original income tax receipt must be returned to the Open Learning and Educational Support for the refund to be issued.

Should you decide not to continue after the course drop date, you must still send in a completed drop form prior to the 40th day of class to avoid academic penalty (receiving a grade of ‘F’ on your academic record).

Please contact Open Learning and Educational Support if you have any questions regarding the course cancellation policy

Email: info@OpenEd.uoguelph.ca

Telephone: 519-767-5000