Skip navigation

Cancellation Policy

Withdrawals or Drops

Drop requests are completed through the OpenEd Student Portal under “My Enrolment History”. There will be a drop button to the right of the course you wish to be removed from. If you are unsuccessful contact Open Learning and Educational Support.

Drop Policy

A full refund will be issued provided Open Learning and Educational Support receives a completed Drop Form at least 30 calendar days prior to the course start date.

A refund, less a $75.00 administration fee will be issued provided Open Learning and Educational Support receives a completed Drop Form within 29 days and up to the end of the second week of the course.

No refunds will be issued after the second week of the course.

Failure to take part in a course does not constitute notification of withdrawal and will result in forfeiture of the entire course fee.

Should you decide not to continue after the course drop date, you must still send in a completed drop form prior to the 40th day of class to avoid academic penalty (receiving a grade of ‘F’ on your academic record).

Please contact Open Learning and Educational Support if you have any questions regarding the course cancellation, withdrawal or refund policy.

Email: info@OpenEd.uoguelph.ca

Telephone: 519-767-5000

Refund Policy Update for Fall 2018 Semester

Please note our refund policy will be changing for the Fall 2018 Semester. 

A full refund will be issued provided Open Learning and Educational Support receives a completed Drop Form at least 30 calendar days prior to the course start date.

A refund, less a $75.00 administration fee will be issued provided Open Learning and Educational Support receives a completed Drop Form within 29 days and up to the end of the first week of the course.

No refunds will be issued after the first week of the course.

Failure to take part in a course does not constitute notification of withdrawal and will result in forfeiture of the entire course fee.

Should you decide not to continue after the course drop date, you must still send in a completed drop form prior to the 40th day of class to avoid academic penalty (receiving a grade of ‘F’ on your academic record).

Please contact Open Learning and Educational Support if you have any questions regarding the course cancellation, withdrawal or refund policy.